1. Introduction
This privacy policy (the “Policy”) explains how Noble Era L.L.C‑FZ (hereafter “Noble Era” or “we”) processes personal data collected through its corporate website. The Policy applies only to our online presence used to provide information about our company and to allow users to contact us. We do not conduct direct sales of products or services through this website.
Noble Era acts as the data controller under Federal Decree‑Law No. 45 of 2021 on the Protection of Personal Data (PDPL) of the United Arab Emirates. This law requires businesses to clearly inform individuals about what personal data is collected, how it is used and the rights they have.
2. Identity and contact details of the controller
- Company name: Noble Era L.L.C‑FZ
- Type of entity: Limited Liability Company
- Commercial licence number: 2528796.01
- Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates
- Privacy contact: nobleerafz@gmail.com
3. Personal data we collect
Noble Era collects only the data necessary for the following purposes:
- Voluntarily submitted contact data: name, email address, telephone number and any other information you include in contact forms.
- Navigation data and cookies: IP addresses, device identifiers and browsing habits may be collected through cookies and similar technologies. Although UAE law does not impose a specific cookie regulation, the PDPL requires that personal data processing (including the use of tracking technologies) must be based on the user’s consent. We use essential and analytics cookies to improve website performance; users will be informed and asked to consent via our cookie banner.
- Communications and metadata: records of email correspondence and queries related to our services or information requests.
Noble Era does not intentionally request or process sensitive personal data (such as health, religion or political affiliation) through its website.
4. Purpose and legal basis of processing
We process your personal data for the following purposes in accordance with the PDPL:
- Managing inquiries and customer relationships: we use contact details to respond to requests, provide information, arrange meetings or send quotations. The legal basis is your consent when you voluntarily provide the data and our legitimate interest in managing business inquiries.
- Improving our services and online presence: we analyse user navigation and site metrics (with prior cookie consent) to optimise content and understand site usage.
- Complying with legal and regulatory obligations: we keep records and provide information when required by UAE laws, including consumer‑protection rules that require suppliers to provide clear information about the company, contract terms and warrantiesu.ae.
5. Data sharing
We do not sell or rent personal data to third parties. We may share data with:
- Service providers: web‑hosting companies, marketing agencies or IT providers that help us manage the site and that process data on our behalf (data processors) under confidentiality and data‑protection agreements.
- Public authorities: where a law obliges us to disclose information or in response to legitimate requests from judicial or administrative bodies.
- Potential buyers or partners: in the event of a merger, acquisition or other corporate transaction, provided that data protection is guaranteed.
6. International transfers of data
The data we collect is primarily stored in the UAE. If it becomes necessary to transfer data to a country outside the UAE, we will ensure that appropriate safeguards are in place, in accordance with the PDPL (for example, contractual clauses or recognized certifications).
7. Data retention
We retain personal data for as long as necessary to fulfil the purposes described or to meet legal requirements. In particular:
- Contact requests and correspondence are kept for the time needed to manage the query and for an additional period if a business relationship is established.
- Data collected through cookies is retained according to the durations indicated in our Cookie Policy.
Once the retention period has expired, we anonymise or permanently delete the data.
8. Data security
Noble Era applies reasonable technical and organizational measures to safeguard information, such as restricted‑access protocols, encrypted communications and secure server systems. However, no system can guarantee absolute protection, and we recommend that users also take precautionary measures (e.g. do not send sensitive information via unsecured channels).
9. Rights of data subjects
Individuals whose data we process have the following rights under the PDPL:
- Access: request confirmation that we are processing your data and obtain a copy of it.
- Rectification: correct incomplete or inaccurate data.
- Erasure: request the deletion of data when it is no longer needed or when you withdraw your consent.
- Objection and withdrawal of consent: object to processing for marketing purposes or withdraw your consent at any time.
- Portability: receive your data in a structured format and, where possible, transmit it to another controller.
To exercise these rights, please send us an email to the address indicated in section 2. You also have the right to lodge a complaint with the UAE Data Office if you believe that we have not respected your rights.
10. Cookie Policy
Our website uses cookies and similar technologies to enhance the user experience and analyze browsing. For detailed information about the types of cookies we use, their purpose and how to manage them, please refer to our Cookie Policy (available on our website). Remember that the PDPL requires obtaining the user’s prior consent to process personal data for marketing and tracking purposes.
11. External links
This site may include links to third‑party pages that we do not control. We are not responsible for the privacy practices of such sites; we recommend reviewing their policies before providing them with personal data.
12. Updates to this Policy
We may update this Policy from time to time to reflect legislative changes or internal practices. We will publish the new version on our website and indicate the date of the update.
13. Contact
If you have any questions about this Policy or about how we process your personal data, please contact us:
Telephone: +972 586 632 021
Email: nobleerafz@gmail.com